Shipping & Returns

We offer a 30-day money back satisfaction guarantee on our products. If you are dissatisfied for any reason, you can email us at for a refund. Once we receive your product back, we will return your purchase amount minus shipping.


We also offer a 90-day guarantee on any product defects. If you experience any issues with your IcePal, please email us at and we will work with you to get your a replcement product.


Return to the home page



Stratos Group, Inc.
P.O. Box 7633
Panama City Beach, FL 32413
(850) 890-0505